PRIVACY POLICY

Last Updated: 2025-06-07
Effective Date: 2025-06-07

1. Introduction

This privacy policy (“Policy”) describes how Prizmsol, Inc. (“Company”, “Prizmsol”, “we”, “us”) collects, uses, and shares personal information of consumer users of this website, https://prizmsol.com (the “Site”), as well as associated products and services (collectively, the “Services”). This Policy applies to personal information collected through the Site and our Services, as well as any information you provide directly. It also applies to any of our other websites and Services that link to this Policy. By using the Site or Services, you accept the practices and policies described in this Policy and consent to the collection, use, and sharing of your personal information as described herein. If you do not agree, please do not use the Site or Services.

2. Personal Information We Collect

We collect personal information in several ways, particularly to support our Services as a research platform.

Information from Users of Prizmsol

When you use Prizmsol, we may collect:

  • User content: Such as prompts you submit and interactions you have within the platform.
  • Feedback: Comments or suggestions you provide regarding our Services.

General Website Usage

When using our Site and Services, we may collect:

  • Identifiers: Full name, email address, account ID.
  • Device and browser data: Operating system, device type, IP address, browser type, and usage patterns.
  • Protected classifications (if shared): Such as gender, age, or other optional demographic information.
  • Professional or academic information: Titles, affiliations, and academic or employment background when relevant to research collaboration.
  • Commercial information: Billing information for paid services, usage logs, and preferences for communication.

Information from Other Sources

We may obtain personal information from third parties and combine it with data we collect directly.

Automatically Collected Information

We may automatically log information such as your device ID, browser type, IP address, access times, and how you interact with the Site.

Cookies and Similar Technologies

We use cookies and other technologies like web beacons and pixel tags to personalize your experience and analyze usage. You can manage cookies in your browser settings.

Analytics

Analytics services help us understand usage patterns and improve the Site. These services may use cookies and identifiers to track your interactions.

Additional Information

Any personal information you voluntarily provide—via email, surveys, or support requests—is also collected.

3. How We Use Your Personal Information

We use your information to:

  • Provide and improve the Services, including tailoring tools for research workflows.
  • Authenticate users and verify identities.
  • Communicate with you about your account, services, and new features.
  • Conduct research and development to enhance the platform and its capabilities.
  • Analyze usage patterns to guide platform improvements.
  • Ensure legal compliance and prevent abuse.

4. How We Share Your Personal Information

We may share personal information with:

  • Affiliates: For platform development and operational support.

  • Third-party service providers, including:

    • Neon (Database)
    • Vercel (optimization & Hosting)
    • Google Gemini (for AI processing)

    Input data may be transmitted to Google Gemini models for real-time AI functionality.

  • Professional Advisors: Accountants, legal counsel, etc.

  • Corporate Transactions: In case of mergers, acquisitions, or asset transfers.

  • Legal and Safety Obligations: To comply with legal requirements or protect our rights and property.

We do not sell your personal information.

Third-Party Websites

Links on our Site may direct you to third-party websites. We are not responsible for their content or privacy practices.

5. Your Choices

You can:

  • Disable cookies through your browser settings.
  • Request deletion or access to your personal data by contacting us.

6. Security

We use industry-standard security measures to protect your personal data. However, no system is fully secure, and we cannot guarantee absolute protection.

7. International Users

Our services are based in the Canada. By using them, you consent to the transfer and processing of your information in the Canada.

8. Children

Our Services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. Do Not Track

We do not currently respond to "Do Not Track" browser signals.

10. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on our Site with an updated effective date.